Christmas & New Year 2024 Delivery Information
The postal services are extremely busy in the run up to Christmas so we recommend ordering as early as possible to avoid disappointment. Details of recommended last posting dates and our office opening hours can be found below:
| Friday 20th December | Royal Mail first class, first class tracked, Royal Mail Special Delivery & UK UPS recommended last posting date. Place orders before 12 noon. |
| Saturday 21st December - Sunday 29th December | Office closed, no dispatch of orders. |
| Monday 30th December | Open as normal. Special Delivery, UPS and, DHL orders will take priority. |
| Tuesday 31st December | Open as normal. Special Delivery orders need to be placed before 10am, Special Delivery, UPS and DHL orders will take priority. |
| Wednesday 1st, Thursday 2nd January | Office closed, no dispatch of orders. |
| Friday 3rd January | Open as normal. Expect delays in dispatching your order due to the number of orders we expect to receive over the Christmas break. |
We recommend our international customers place their orders as early as possible to avoid disappointment. UPS and DHL couriers are likely to be much quicker than Royal Mail.
FAQS
I've placed several orders ... please can you combine them together?
Unfortunately, due to the number of orders we receive at this time and pressures on staff time we are unable to combine orders once they have been placed.
I've forgotten something in my order ... please can you add an item?
Unfortunately, due to the number of orders we receive at this time and pressures on staff time we are unable to make any changes to orders once they have been placed.
My order is urgent ... please can you dispatch it immediately?
We know this can be a stressful and hectic time of year but to make it fair for everyone all orders are processed in the order we receive them, with the exception of UK Special Delivery, UPS and DHL, which take priority.
